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AT&T named a Leader in 2021 Gartner Magic Quadrant:

Managed IoT Connectivity Services, Worldwide

AT&T named a Leader in 2021 Gartner Magic Quadrant for Managed IoT Connectivity Services, Worldwide

Gartner named AT&T a Leader in its 2021 Magic Quadrant report. This marks the 7th year in a row that the global research and advisory firm has recognized AT&T as a Leader in Managed IoT Connectivity Services, Worldwide.

This Magic Quadrant report evaluated 18 IoT vendors across the globe to determine "the quality and efficacy of the processes, systems, methods, or procedures that enable IT provider performance to be competitive, efficient and effective, and to positively impact revenue, retention and reputation" within Gartner's view of the market.

According to Gartner, "I&O leaders building IoT enabled businesses can use this document to assess for multiregional IoT connectivity and value-added services requirements."

Evaluation Criteria

Gartner uses the following criteria to evaluates vendors:

  • Product or service
  • Overall viability
  • Sales execution/pricing
  • Market responsiveness
  • Market execution
  • Customer experience
  • Operations

As one of the requirements of vendor evaluation, Gartner assesses "each provider's ability to meet its goals and commitments." This helps businesses determine which vendors are able to deliver consistent, reliable IoT outcomes. "We speak to the service providers about their main procedures (operational, transitional and relating to program management, relationship management and change management) and ask their reference customers for feedback about those procedures."

Make the best choice to achieve your IoT goals

Selecting the right vendor for your business can be challenging. What sets AT&T Business apart is our comprehensive IoT ecosystem and full suite of flexible, modular solutions. Plus, we're continually forging alliances and collaborations to deliver innovative IoT solutions. Here's how we're working to help you achieve your IoT goals:

  • We place our customers first by focusing on their needs.
  • We have over 83 million connected devices as of 1Q21.
  • Our dynamic IoT connectivity and solutions help simplify IoT technology and help you scale to meet evolving business opportunities.
  • Our AT&T IoT platforms integrate with third-party networks to help you manage your IoT devices and deliver insights to help optimize your business.

The wide range of services, and consulting expertise AT&T Business offers can help you integrate data to make smarter decisions for your business.

For more information on IoT services from AT&T, visit our IoT solutions site.


Source: Gartner, Magic Quadrant for IoT Connectivity Services, Worldwide, Pablo Arriandiaga, Eric Goodness, Leif-Olof Wallin, Jonathan Davenport, 24 March 2021.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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